Our Industry Experts

Our subject matter experts can provide knowledge, inspiration, and visibility

About Brett

Brett Wooden

The driving force behind the organization’s app solutions development, advancement, and market penetration – Brett brings concepts to life by building and advancing enterprise software solutions. Serving in leadership roles at credit unions across the country, he has set a national trend for using mobile applications and tablet technology for financial institutions.

Previously a Chief Operations Officer at a credit union in the Northwest, Brett Wooden was named the Northwest Credit Union Association’s Young Credit Union Professional of the Year in 2011, 2020 Credit Union Magazine Rockstar, and a Credit Union Times’ 40 and Under Trailblazer for setting a national trend using tablet technology to take financial services into the field. Brett thrives on helping others embrace and utilize new business development strategies in today’s changing world. He is a frequent speaker at CUNA and technology conferences around the country.

Professional Focus

  • App Development
  • Technology / FinTech
  • Digital & Mobile Strategies
  • Design Thinking
  • AI & Machine Learning
  • Leadership Development
  • Sales & Culture
  • Business Development & Marketing

Speaking Topics


The Metaverse isn’t coming. It’s already here.

In an ambitious effort to focus on the metaverse, CEO Mark Zuckerberg has rebranded Facebook to Meta. However, the “big four” players are already 1000x the size of Facebook in this shared, virtual world. What exactly is the metaverse, and how does it tie into these “big four” players, cryptocurrencies, NFTs, and your financial institution?


App Development

There’s An App for That: How to Engage through Tablet & Smartphone Applications

With approximately 1.28 billion tablet users and 6.65 billion smartphones being used worldwide, it’s safe to assume your consumers are mobile. Financial institutions now have a valuable opportunity to create their own mobile applications to engage prospective and current consumers, which is critical in differentiating your financial institution. 

Business Development

Put Your Business Development into Overdrive

The business development world is changing and so should your credit union. Your business development team should be keeping up with changing practices, technologies, and offerings that best serve your members. By swiftly adapting to changing times, your financial institution will be fitted to attract and retain members.


Cost-Effective Technology

Get Ahead with Cost-Effective Technology

Being a fast mover in cost-effective technology is essential for financial institutions to stay competitive and retain members. However, credit unions lack the same technology budget that large banks have. To continue adding value for members, credit unions must get creative by looking to low-cost technology. 


Adjacent Market Expansion

How to Engage Consumers through Adjacent Markets

Adjacent markets are a great source of growth for your institution, but you may not know how to spot opportunities or what skills are required to make it successful. Many credit unions have expanded into new spaces, like CUSOs, Cannabis Banking, FinTech.


More Topics

  • How AI Can Help Credit Unions During the Great Resignation
  • Digital Strategy Blueprint Workshop
  • Serving the Un/Under-banked in Your Community
  • Applying Design Thinking in Banking
  • More topics available upon request

Past Events

  • CO-OP Think
  • Credit Union League Conferences
  • CU Strategic Planning Sessions
  • CUES
  • CUNA Operations & Technology
  • CUNA Marketing & Business Development
  • Filene Events – Big.Bright.Minds.
  • Global Technology Conference
  • Symitar Conference


  • Brett has an intrinsic ability to approach complex member experience friction points and discover the underlying opportunities. Using a natural curiosity coupled with an authentic communication style, he is able to utilize the full management playbook to empower employees, leverage technology and create an inclusive culture. Aside from a larger vision, Brett consistently delivers on tactics which produce growth, engagement, and efficiencies in areas of marketing, operations, lending and technology. He promotes the credit union difference and inspires those in the industry to benefit those in need.

    Rivermark Community CU -Seth Schaefer, President/CEO at Rivermark Community Credit Union

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Our vision

FTSI is where innovative ideas take flight.

Our mission

When you believe anything is possible, the sky’s the limit. We provide custom solutions that create extraordinary experiences, delivered by a partner you trust.

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