Date/Time
Date(s) - June 15, 2022 - June 17, 2022
All Day

Location
SCCUA Q2 Conference

Speaker: Brett Wooden, SVP of Innovation 
Topic: How AI Can Help Credit Unions During the Great Resignation

Taking a proactive approach to the great resignation may involve tapping into the power of Artificial Intelligence (AI). According to the United States Bureau of Labor Statistics, roughly 47 million Americans quit their jobs in 2021 in what is known as “The Great Resignation.” 

Utilizing AI can help mitigate employee turnover by enhancing both employee and member experience. Automating certain processes within your credit union reduces employee workload as well as improves creative efficiencies, internal employee satisfaction surveys, and member net promoter scores. 

Learning Objectives 

  • Review use cases of AI used in credit unions: Predictive AI in mobile and online banking, chatbots, member scheduling, member marketing initiatives, internal processes and procedures, and more. 
  • Find out how to start: Whether you’re a large or small credit union, discover your course of actions for AI, learn how to circumvent potential boundaries like entry costs, and leave knowing exactly how to start implementing AI. 
  • Understand what the future of AI looks like: What’s next for this technology? With virtual assistants like Siri and Alexa learning consumer behavior to predict future actions, learn what’s next for AI in the financial industry. 

adminTopic: How AI Can Help Credit Unions During the Great Resignation