FTSI and 21st Century AEYE's partnership stems from a shared and deeply-rooted commitment to community, safety, and dedication of service to our clients.
We are thrilled to announce the merger of FTSI and 21st Century AEYE, effective September 12, 2024. This partnership marks a transformative step forward, allowing us to expand our footprint and enhance our offerings while maintaining the commitment to excellence you’ve come to expect.
Through this merger, FTSI will not only strengthen our core services in banking technology and security solutions but also leverage the cutting-edge AI expertise of 21st Century AEYE to deliver even greater value to our customers. 21st Century AEYE’s innovative solution, AEYE Defend brings unparalleled advancements to our security offerings, transforming existing video surveillance systems into a proactive, autonomous visual gun detection platform. With industry-leading accuracy, this technology offers a comprehensive solution to detect, locate, alert, and respond to threats.
Guided by our vision—"where innovative ideas take flight"—this merger embodies our belief in constant evolution and forward-thinking solutions. While our dedication to providing world-class hardware and security solutions remains unwavering, we are excited to embark on this new chapter of growth. Together, we will explore and expand the ways in which we serve our clients with forward-thinking technology.
This is just the beginning—our future is brighter than ever, and we’re excited to continue this journey with you.
Exciting Benefits
Community Impact Partnership
This partnership stems from a shared and deeply-rooted commitment to community, safety, and dedication of service to our clients. Together, we will explore and expand the ways in which we serve our clients with forward-thinking technology.
The Same Knowledgeable, Caring Employees You Trust
For over 26 years, FTSI has built lasting relationships through unwavering dedication to service, support, education, and innovation. As we move forward together, the same trusted, knowledgeable, and caring team will continue to support your institution.
Enhanced Products and Services
Innovation, product advancement, and customer need has guided our company, offerings, and growth. This merger will not only strengthen our current solutions but also allow us to introduce new solutions designed to meet the changing needs of the financial industry.
FAQs
Yes, we are proud to continue operating under the name FTSI. For over 26 years, FTSI has built a reputation for excellence in providing secure, innovative banking technology solutions. Our history is a testament to our commitment to our clients and the industry.
FTSI and 21st Century AEYE are merging to form a single, stronger company. This merger allows us to combine our resources, expertise, and capabilities to better serve our customers and partners.
No, the services provided by FTSI will remain the same. Our commitment to delivering high-quality products/services and exceptional customer support remains unchanged.
FTSI’s sales and service footprint will expand to schools and education facilities, airports and aviation, hospitals, commercial sectors, government, and sporting venues and other sectors. These additional offerings aim to further enhance the value we provide to our customers and expand our capabilities in AI and security.
This merger will benefit customers in several ways: Access to a broader range of services and expertise. Improved efficiency and streamlined processes. Enhanced innovation and product development. Continued commitment to exceptional customer service.
We will continue our current pricing or billing processes.
Existing contracts and agreements will remain valid and unaffected by the merger. There is no need for customers to take any action regarding their current agreements.
Our customer support contacts or procedures will remain the same, customers can continue to reach out to the same contacts and channels for support as they have been doing.
The merger will create new opportunities for employees of both companies. We are committed to ensuring a smooth transition for all employees and will provide support and resources as needed throughout the process.
We will communicate regularly with customers, partners, and employees throughout the merger process to provide updates and address any questions or concerns. Communication channels may include email, newsletters, company websites, and direct meetings.
If you have any additional questions or concerns regarding the merger, please reach out to announcement@ftsius.com.