Health Surveillance Solutions

Keep your consumers, members, and employees safe during COVID-19

Solutions to reduce your risk

As society adjusts to the “new normal,” financial institutions need to create an environment that is safe for all occupants, while still delivering exemplary consumer service. Our Health Surveillance solution delivers real-time alerts — complete with video — about site occupancy, elevated body temperatures, and compliance to health and safety policies, at all of your branches.

  • Occupancy Management

    Count consumers entering your branches and manage site occupancy locally or centrally in real-time.

  • Elevated Body Temperature Alerts

    Receive real-time alerts when thermal cameras detect elevated body temperatures at any location.

  • Employee Compliance

    Visually validate that your employees are following health and safety policies, as well as cleaning and closed-off areas.

Occupancy Management

  • Live count entering and exiting your branch
  • Get real-time alerts when occupancy limits are getting close or have been exceeded
  • Limit the number of employees in shared spaces, including kitchens, break rooms, and offices

Elevated Body Temperature Alerts

  • Integrate leading third-party thermal cameras to monitor the body temperatures
  • Automated text message notifies management
  • The automated email contains pertinent information and a link to a snapshot of the incident from the bank’s camera
  • List alerts across all branches
  • Filter by branch or camera
  • Identify high-risk sites

Physical Attack Protection Solutions

  • Review lists of events and transactions — complete with video — that are important to you.
  • Be aware of how many consumers are in the queue, along with their wait times
  • Visually verify contactless interaction between employees and consumers
  • Discern safety issues like whether employees are masked, Plexiglass barriers are in place, and social distancing markers are clearly visible
  • The FTSI team has really been fantastic! We used to have so many challenges and everyone from the Techs, to Projects, to Riggers, to the Call Center, and Marketing who helped with marketing screens, everyone has been so supportive! Really so glad we made the change, wish we had done it sooner!

    Frontwave Credit Union
    Frontwave Credit Union Wendy Rodriguez, Director Branch Operations
  • Since 2015 FTSI has been our trusted Electronic Security service partner. FTSI provides us with the information, resources and services that allow us to make decisions that mitigate risk and help us avoid a lapse in security. Their proactive approach, personal touch, and partnership sets them apart from the competition.

    Meriwest Credit Union
    Meriwest Credit Union Bryan Fischer, Retail Operations Manager
  • As a Credit Union that serves Health Care Employees, it’s important to be available 24/7 to meet their financial needs. The Smart Lockers give us the capability to deliver items such as instant issue debit cards, cashiers checks and other financial documents to our members during non-traditional credit union hours. It’s as simple as logging into the software, placing the item in the assign locker and sending the member their access email. We feel that this allows our membership base that care for others to access us during their schedule, not the other way around.

    Providence FCU Logo
    Providence Federal Credit Union Brett Wooden, COO
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