NCR SelfServ 34 Interactive Teller

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NCR SelfServ 34 ITM transactions to make your customer’s lives easier

Designed to easily handle the highest of transaction volumes, the SelfServ 34 keeps serving your customers with a wide range of transactions like mixed cash and check deposit and bill payment. Wild weather is no challenge for the SelfServ 34 and it’s built to ensure ease-of-use when operated from a vehicle. Which means you can bring your brand closer to your customers in more locations.

NCR SelfServ 34 NCR Interactive Teller  allows banks to offer their customers the benefits of both self-service and the branch experience in one solution. Video collaboration and transaction processing connects consumers and tellers in a remote yet highly personal, interactive environment. NCR hardware paired with uGenius video banking software equals a best-in-class self-service solution for credit unions and community banks looking to differentiate themselves in a competitive market. Financial institutions now have the option to expand their footprint at reduced costs compared to opening new branch locations, while still providing the personalized service and experience that customers are demanding.

PRODUCT DIMENSIONS

  • HEIGHT 59.0” (1,498mm)
  • WIDTH 30.4” (773mm)
  • DEPTH

– Short sleeve 42.8” (1,088mm)

– Standard sleeve 47.3” (1,202mm)

  • WEIGHT 1,958lbs (888kg)

CONSUMER INTERFACE

  • Display – 15” LCD touchscreen,optional privacy filter, sunlightreadable displays
  • Keyboard – ETS / EPP (PCI Compliant)polycarbonate or stainless steel.
  • Card Reader – Smart Dip, IMCRWwith smart option, HiCo
  • Integrated media entry and exitindicators (MEEI)
  • Audio – High quality public audioand/or sound jack, with volumecontrol.
  • Video Camera
  • Passport sized Photo ID Scanner
  • Microphone

DISPENSER

  • 4 Cassettes, bunch presenter,retract and purge capabilityDEPOSIT TECHNOLOGY
  • Intelligent cash deposit. Acceptsand validates up to 200 new notesper transaction.*
  • Intelligent check deposit – scalablecheck deposit (up to 30 checks ina single bunch)
  • Coin processing – Optional 4denomination coin dispense(if combined with scalabledeposit module)

PRINTERS

  • Receipt printer –203dpi, graphicsthermal printer. Options to retract andcapture, operate dual roll, dual colorand/or 2ST (two sided thermal printing)
  • Journal printer – 203dpi, graphicsthermal printer

SECURITY

  • USB Protection and parts validation.Options – Fraudulent device inhibitor,Enhanced Card Drive, Intelligent Frauddetection (IMCRW only), Ink staining,Solidcore Suite for APTRA™,Camera NTSC, PAL
  • Uninterruptible power supply (UPS)
  • Safes – CEN 1

SOFTWARE

  • Windows® XP Pro
  • FS 5.01 or later
  • APTRA Interactive Teller
  • NDC Standard Edition (SMI)configuration only
  • Interactive Teller Now or Enterprise
  • Interactive Teller management suite

LIVE TELLER TRANSACTIONS

  • Cash withdrawal and deposit
  • Check deposit and cashing
  • Bill payments
  • Account transfers
  • Customer service enquiries (verbal)
  • New account / loan initiation
+ Details

NCR SelfServ 34 ITM transactions to make your customer’s lives easier

Designed to easily handle the highest of transaction volumes, the SelfServ 34 keeps serving your customers with a wide range of transactions like mixed cash and check deposit and bill payment. Wild weather is no challenge for the SelfServ 34 and it’s built to ensure ease-of-use when operated from a vehicle. Which means you can bring your brand closer to your customers in more locations.

NCR SelfServ 34 NCR Interactive Teller  allows banks to offer their customers the benefits of both self-service and the branch experience in one solution. Video collaboration and transaction processing connects consumers and tellers in a remote yet highly personal, interactive environment. NCR hardware paired with uGenius video banking software equals a best-in-class self-service solution for credit unions and community banks looking to differentiate themselves in a competitive market. Financial institutions now have the option to expand their footprint at reduced costs compared to opening new branch locations, while still providing the personalized service and experience that customers are demanding.

+ Specifications

PRODUCT DIMENSIONS

  • HEIGHT 59.0” (1,498mm)
  • WIDTH 30.4” (773mm)
  • DEPTH

– Short sleeve 42.8” (1,088mm)

– Standard sleeve 47.3” (1,202mm)

  • WEIGHT 1,958lbs (888kg)

CONSUMER INTERFACE

  • Display – 15” LCD touchscreen,optional privacy filter, sunlightreadable displays
  • Keyboard – ETS / EPP (PCI Compliant)polycarbonate or stainless steel.
  • Card Reader – Smart Dip, IMCRWwith smart option, HiCo
  • Integrated media entry and exitindicators (MEEI)
  • Audio – High quality public audioand/or sound jack, with volumecontrol.
  • Video Camera
  • Passport sized Photo ID Scanner
  • Microphone

DISPENSER

  • 4 Cassettes, bunch presenter,retract and purge capabilityDEPOSIT TECHNOLOGY
  • Intelligent cash deposit. Acceptsand validates up to 200 new notesper transaction.*
  • Intelligent check deposit – scalablecheck deposit (up to 30 checks ina single bunch)
  • Coin processing – Optional 4denomination coin dispense(if combined with scalabledeposit module)

PRINTERS

  • Receipt printer –203dpi, graphicsthermal printer. Options to retract andcapture, operate dual roll, dual colorand/or 2ST (two sided thermal printing)
  • Journal printer – 203dpi, graphicsthermal printer

SECURITY

  • USB Protection and parts validation.Options – Fraudulent device inhibitor,Enhanced Card Drive, Intelligent Frauddetection (IMCRW only), Ink staining,Solidcore Suite for APTRA™,Camera NTSC, PAL
  • Uninterruptible power supply (UPS)
  • Safes – CEN 1

SOFTWARE

  • Windows® XP Pro
  • FS 5.01 or later
  • APTRA Interactive Teller
  • NDC Standard Edition (SMI)configuration only
  • Interactive Teller Now or Enterprise
  • Interactive Teller management suite

LIVE TELLER TRANSACTIONS

  • Cash withdrawal and deposit
  • Check deposit and cashing
  • Bill payments
  • Account transfers
  • Customer service enquiries (verbal)
  • New account / loan initiation
+ Resources