NCR SelfServ 38 NCR Interactive Teller

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NCR SelfServ 38 with NCR APTRA Interactive Teller offers both self-service and the branch experience in one solution.

NCR SelfServ 38 NCR Interactive Teller  allows banks to offer their customers the benefits of both self-service and the branch experience in one solution. Video collaboration and transaction processing connects consumers and tellers in a remote yet highly personal, interactive environment. NCR hardware paired with uGenius video banking software equals a best-in-class self-service solution for credit unions and community banks looking to differentiate themselves in a competitive market. Financial institutions now have the option to expand their footprint at reduced costs compared to opening new branch locations, while still providing the personalized service and experience that customers are demanding.

NCR SelfServ 38 NCR Interactive Teller offers your customers a wide range of ATM transactions without them having to leave their car. Designed to cope with the severest of hot and cold weather conditions, the SelfServ 38 keeps your customers comfortable while they withdraw cash, make deposits or pay bills. It doesn’t matter what type of vehicle your customers have. The compact transaction area, large screen and shortest reach ensure a great user experience every time.The flexibility you need—to serve your customers the way you want suitable for any indoor location, the SelfServ 38 is the perfect ATM to complement your branch network strategy. With a range of upgrade options—like providing the largest case dispense capacity in the market—you can make the SelfServ 38 serve your customers exactly the way you want to.

Product Dimensions

  • HEIGHT 55.6” (1,412mm)
  • WIDTH
    – Without air conditioning 41.3” (1,048mm)
    – With air conditioning 45.9” (1,167mm)
  • DEPTH 36.0” (914mm)
  • WEIGHT 2,182lbs (990kg)

Consumer Interface

  • Display – Choice of 15” LCD, FDK or touchscreen, optional privacy filter, sunlight readable displays, optional tilting display
  • Keyboard – EPP (PCI compliant), polycarbonate or stainless steel.
  • Optional Alphanumeric keyboard
  • Card Reader – Contactless, Smart Dip,
  • IMCRW with Smart option, HiCo
  • Integrated Media Entry and Exit
  • Indicators (MEEI)
  • Audio – Optional high quality public audio and/or sound jack with volume control
  • Advert Panel – Standard or enhanced with backlight
  • Barcode Reader – 2D Barcode supports both 1D and 2D documents

Dispenser

  • S2 Media Dispense Module. 2-4 cassettes, bunch presenter
  • Dual Dispense 2 x 4 (8 cassettes)
  • Configurable purge bin capability with retract and single note divert
  • Anti-overfill cassette

Deposit Technology

  • Intelligent Cash Deposit and Recycling Options – Choice of Cash Acceptors and Recycler. Accepts and validates up to 200 new notes per transaction*
  • Scalable Deposit Module – 1 slot for cash and check deposit. Can handle check and cash as a separate transaction but also mixed media (SW dependent)
  • Supports multi-currency deposit, remote download of templates
  • Intelligent Check Deposit – Scalable check deposit (up to 30 checks in a single bunch)
  • Envelope Depository/Dispenser

* Dependent upon currency, note quality and deposit module used

Printers

  • Receipt Printer – 80mm 203dpi graphics thermal printer. Options – retract and capture, dual color, dual roll and/or 2ST (two-sided thermal printing)
  • Journal Printer – 80mm 203dpi graphics  thermal printer
  • Statement Printer – 80 column thermal printer with document capture and 2ST

Security

  • USB Protection and Parts Validation. Options – Fraudulent Device Inhibitor, Enhanced Card Drive, Intelligent Fraud Detection (IMCRW only), Ink-staining, Solidcore Suite for APTRATM, Camera NTSC, PAL or third party
  • Uninterruptible Power Supply (UPS)
  • Safes – CEN L

Software

  • XFS 4.05 or later
  • APTRA software suite

Additional features

  • Biometrics ready
  • Contactless ready

Drive-Up features

  • Bumper protection option
  • Service indicators
  • Line conditioner
+ Description

NCR SelfServ 38 with NCR APTRA Interactive Teller offers both self-service and the branch experience in one solution.

NCR SelfServ 38 NCR Interactive Teller  allows banks to offer their customers the benefits of both self-service and the branch experience in one solution. Video collaboration and transaction processing connects consumers and tellers in a remote yet highly personal, interactive environment. NCR hardware paired with uGenius video banking software equals a best-in-class self-service solution for credit unions and community banks looking to differentiate themselves in a competitive market. Financial institutions now have the option to expand their footprint at reduced costs compared to opening new branch locations, while still providing the personalized service and experience that customers are demanding.

NCR SelfServ 38 NCR Interactive Teller offers your customers a wide range of ATM transactions without them having to leave their car. Designed to cope with the severest of hot and cold weather conditions, the SelfServ 38 keeps your customers comfortable while they withdraw cash, make deposits or pay bills. It doesn’t matter what type of vehicle your customers have. The compact transaction area, large screen and shortest reach ensure a great user experience every time.The flexibility you need—to serve your customers the way you want suitable for any indoor location, the SelfServ 38 is the perfect ATM to complement your branch network strategy. With a range of upgrade options—like providing the largest case dispense capacity in the market—you can make the SelfServ 38 serve your customers exactly the way you want to.

+ Specifications

Product Dimensions

  • HEIGHT 55.6” (1,412mm)
  • WIDTH
    – Without air conditioning 41.3” (1,048mm)
    – With air conditioning 45.9” (1,167mm)
  • DEPTH 36.0” (914mm)
  • WEIGHT 2,182lbs (990kg)

Consumer Interface

  • Display – Choice of 15” LCD, FDK or touchscreen, optional privacy filter, sunlight readable displays, optional tilting display
  • Keyboard – EPP (PCI compliant), polycarbonate or stainless steel.
  • Optional Alphanumeric keyboard
  • Card Reader – Contactless, Smart Dip,
  • IMCRW with Smart option, HiCo
  • Integrated Media Entry and Exit
  • Indicators (MEEI)
  • Audio – Optional high quality public audio and/or sound jack with volume control
  • Advert Panel – Standard or enhanced with backlight
  • Barcode Reader – 2D Barcode supports both 1D and 2D documents

Dispenser

  • S2 Media Dispense Module. 2-4 cassettes, bunch presenter
  • Dual Dispense 2 x 4 (8 cassettes)
  • Configurable purge bin capability with retract and single note divert
  • Anti-overfill cassette

Deposit Technology

  • Intelligent Cash Deposit and Recycling Options – Choice of Cash Acceptors and Recycler. Accepts and validates up to 200 new notes per transaction*
  • Scalable Deposit Module – 1 slot for cash and check deposit. Can handle check and cash as a separate transaction but also mixed media (SW dependent)
  • Supports multi-currency deposit, remote download of templates
  • Intelligent Check Deposit – Scalable check deposit (up to 30 checks in a single bunch)
  • Envelope Depository/Dispenser

* Dependent upon currency, note quality and deposit module used

Printers

  • Receipt Printer – 80mm 203dpi graphics thermal printer. Options – retract and capture, dual color, dual roll and/or 2ST (two-sided thermal printing)
  • Journal Printer – 80mm 203dpi graphics  thermal printer
  • Statement Printer – 80 column thermal printer with document capture and 2ST

Security

  • USB Protection and Parts Validation. Options – Fraudulent Device Inhibitor, Enhanced Card Drive, Intelligent Fraud Detection (IMCRW only), Ink-staining, Solidcore Suite for APTRATM, Camera NTSC, PAL or third party
  • Uninterruptible Power Supply (UPS)
  • Safes – CEN L

Software

  • XFS 4.05 or later
  • APTRA software suite

Additional features

  • Biometrics ready
  • Contactless ready

Drive-Up features

  • Bumper protection option
  • Service indicators
  • Line conditioner
+ Resources