Tag: ATM Services

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See Tomorrow’s Branch Today with the Executive Experience Center (ExC)

The ExC is Open for Business Since opening in December 2014, FTSI’s Executive Experience Center (ExC) has already hosted weekly webinars and Lunch & Learns (like the FBI’s presentation on Identity Theft ), NCR roundtables, and numerous community bank and credit union strategy sessions. Located in Monrovia, CA, FTSI’s Executive Experience Center features a collection… Continue Reading See Tomorrow’s Branch Today with the Executive Experience Center (ExC)

FTSI Retains Highest ATM Uptime in Industry

When your ATM stops working, it temporarily derails operations. Not only does your brand suffer, but it also lowers your revenue potential. A reactive response leaves you waiting for technicians to diagnose the problem before they can even begin fixing it. FTSI’s proactive approach and preventive maintenance helps prevent problems before they start. FTSI Averages… Continue Reading FTSI Retains Highest ATM Uptime in Industry

Help Catch Problems Before They Start with FTSI’s ATM Maintenance

When your ATM stops working, it doesn’t just hurt your revenue potential. It hurts your brand. That’s why it’s important to choose an ATM service provider with a long track record of success like FTSI. With FTSI, you get more than just the resolution of basic service disruptions. You get a partner that proactively maintains… Continue Reading Help Catch Problems Before They Start with FTSI’s ATM Maintenance

FTSI Partners with NCR to help prevent ATM Fraud

In the past, threats to ATMs were physical ones that came from criminals blowing ATMS open with explosive gas or using vehicles to ram or steal them. While those threats still persist, more sophisticated attacks are on the rise from malware and cash trapping to data attacks and reprogramming by removable media. The problem has… Continue Reading FTSI Partners with NCR to help prevent ATM Fraud

Time Falls Back Soon! Don’t Miss FTSI’s Special October Offer on Lighting Surveys

FTSI takes a proactive approach to Lighting Surveys and provides pass/fail recommendations to clients regarding AB244 light standards. Our goal is to help you provide a safe environment for your members. It’s that time of year when the days are getting shorter and shorter. Are your ATMs, access areas and parking spaces providing sufficient light… Continue Reading Time Falls Back Soon! Don’t Miss FTSI’s Special October Offer on Lighting Surveys

L.A. Times features Visterra Credit Union – Video is personalizing customer service

More companies adding video to personalize online customer service  “In a hurry on a sizzling July morning, Veronica Vallejos opted for the drive-through ATM at Visterra Credit Union in Moreno Valley. After pulling under a carport, she leaned out her window and found to her surprise, a screen lit up with Regina’s smiling face. “How… Continue Reading L.A. Times features Visterra Credit Union – Video is personalizing customer service

Visterra Credit Union first in Inland Empire to use Interactive Teller Machines (ITM) through new NCR interactive technology

NCR Interactive Teller and FTSI transform branch strategy Monrovia, California – July 28, 2014 — Visterra Credit Union has always had a vision for the future. Now with its investment in 15 NCR Interactive Teller units, Visterra is applying that strategic vision to their branches. The software-based technology from NCR Corporation (NYSE: NCR), the global… Continue Reading Visterra Credit Union first in Inland Empire to use Interactive Teller Machines (ITM) through new NCR interactive technology

FirstCapital Bank – “Bankers’ hours” takes on new meaning

Texas bank is a firm believer in video banking, but branches will stay The term “bankers’ hours” comes from the traditional bank operating hours between 10:00 a.m. and 3:00 p.m., long out of date. Today, the term is often used to describe an easy job with short working hours. In contrast, at FirstCapital Bank of… Continue Reading FirstCapital Bank – “Bankers’ hours” takes on new meaning