More Breakout Sessions Added to ExCITE
ExCITE (FTSI’s annual customer appreciation day) is only a few weeks away. Make sure you don’t miss out on all the amazing expert panels and speakers it will feature on a wide range of banking topics. Plus There’ll Be Great Giveaways Including an Apple Watch, 55″ LCD TV, and Lots More! At ExCITE, you’ll learn… Continue Reading More Breakout Sessions Added to ExCITE
FTSI Announces Expert Breakout Sessions for ExCITE
We’re less than a month away from ExCITE (FTSI’s annual customer appreciation day) and all the amazing expert panels and speakers it will feature on a wide range of banking topics! Plus There’ll Be Great Giveaways Including a 55” LCD TV, an iPad mini, and Lots More! At ExCITE, you’ll learn about the future of… Continue Reading FTSI Announces Expert Breakout Sessions for ExCITE
If You Want to Stop ATM Stereo Skimming Attacks You Need to Know How to Jam
Criminal tactics are constantly evolving to circumvent the latest security devices. In order to bypass new jamming measures designed to prevent card skimming, criminals are now using a process known as “Stereo Skimming.” This new skimming tactic involves recording the frequency of the jamming signal and the credit card information signal and then filtering out… Continue Reading If You Want to Stop ATM Stereo Skimming Attacks You Need to Know How to Jam
FTSI Technicians Stop Card Skimming Attack
Last week, FTSI alerted our customers that an Eastern European gang active in Northern California that had hit multiple ATMs cleaning out their entire supplies of cash. Then just 72 hours later, FTSI service technicians discovered a card skimming device (pictured below) on a customer’s machine and removed it. These gangs typically insert card reader… Continue Reading FTSI Technicians Stop Card Skimming Attack
What’s the Number One Way to Ensure Your ATMs Will be Serviced Fast?
Install Vaults with Centralized Access like TRACcess. FTSI has the highest ATM uptime in the industry, but if you’re using vaults with several sets of physical keys instead of having them in a central location, like TRACcess vaults do, there’s no guarantee that your ATMs can be repaired in a timely manner. Beyond increasing your… Continue Reading What’s the Number One Way to Ensure Your ATMs Will be Serviced Fast?
New Webinar Schedule for January!
FTSI offers complimentary informational webinars on important topics for the credit union and community bank industry. This month, FTSI is hosting webinars on ATM marketing screens and the latest updates on Windows 7 compliance. Marketing with ATM Screens – January 23, 2014 10AM PST Windows 7 Compliance Updates – January 28, 2014 10AM PST The marketing screens… Continue Reading New Webinar Schedule for January!
Logix Federal Credit Union chooses FTSI for its industry-leading ATM service levels
Logix Federal Credit Union has signed a long-term contract with FTSI, Inc. for service and maintenance of its fleet of ATMs located throughout the San Fernando and Santa Clarita Valleys. FTSI was awarded the contract for service levels, ATM uptime and response times that are best in the Western region. These exceptional service levels are… Continue Reading Logix Federal Credit Union chooses FTSI for its industry-leading ATM service levels
FTSI Wins NCR Global Innovation Award for North America for 2012!
FTSI was awarded NCR’s Global Innovation Award for North America for 2012. The award was presented to Susan Napier at NCR’s Interact 2013 conference in Las Vegas, Nevada. FTSI continues to be recognized for its unique, collaborative and educational approach within the credit union and community bank industry. NCR’s Global Innovation Award recognizes partners whose innovative… Continue Reading FTSI Wins NCR Global Innovation Award for North America for 2012!
Susan Napier and ATM industry experts speak out about the NAC-MasterCard EMV agreement
Originally published on April 15, 2013 by ATMMarketplace.com. Last Thursday afternoon, the National ATM Council and MasterCard announced an agreement addressing industry concerns about the Maestro liability shift that takes effect this Friday at ATMs nationwide. “Address, maybe,” say some in the industry, “Resolve, definitely not.”
MasterCard, NAC announce ‘real world’ plan to address April 19 liability shift
Originally published on April 11, 2013 by ATMMarketplace.com. The MasterCard liability shift will go forward next Friday for interregional Maestro ATM cash disbursements in which the card is issued outside the U.S. and the transaction is acquired within the U.S. But not without some critically important updates to the plan. This afternoon, MasterCard, in conjunction with… Continue Reading MasterCard, NAC announce ‘real world’ plan to address April 19 liability shift