Tag: clients

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Rivermark Credit Union’s Branch Transformation

With the help of FTSI’s value-added solutions, Rivermark became the first community credit union in Oregon to offer interactive technology in its branches and has been receiving much community praise and industry buzz since debuting the changes. “This innovation fits perfectly with the great story people are learning about our community: that we are actively… Continue Reading Rivermark Credit Union’s Branch Transformation

L.A. Times features Visterra Credit Union – Video is personalizing customer service

More companies adding video to personalize online customer service  “In a hurry on a sizzling July morning, Veronica Vallejos opted for the drive-through ATM at Visterra Credit Union in Moreno Valley. After pulling under a carport, she leaned out her window and found to her surprise, a screen lit up with Regina’s smiling face. “How… Continue Reading L.A. Times features Visterra Credit Union – Video is personalizing customer service

FirstCapital Bank – “Bankers’ hours” takes on new meaning

Texas bank is a firm believer in video banking, but branches will stay The term “bankers’ hours” comes from the traditional bank operating hours between 10:00 a.m. and 3:00 p.m., long out of date. Today, the term is often used to describe an easy job with short working hours. In contrast, at FirstCapital Bank of… Continue Reading FirstCapital Bank – “Bankers’ hours” takes on new meaning