FTSI's Chief Strategy Officer, Lisa Huertas, and Rivermark Community Credit Union's President and CEO, Seth Schaefer, stopped by CUBroadcast to share an exciting new solution and ID authentication process called id-go.
Lisa and Seth talk about what prompted this solution to be developed, how it works, how members are responding to it, how it will broaden market impact, and usage results so far.
The advanced biometric screening authentication process has been instituted into Rivermark's smartphone app. It allows members to take control of their identity verification process and save time without sharing personal information every time they call the credit union.