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Personalized Electronic
Security SolutionsFor Your Financial Institution
Best in Class Service
99.8% ATM Uptime
78 mins Avg. Response Times
The ransomware virus known as “WannaCry” has been ripping through the internet claiming over 200,000 victims in 150 countries. The virus holds business and personal data hostage by infecting computers with malware and then encrypting the data stored on it, effectively locking the owners out, unless a ransom is paid to specific Bitcoin accounts. This poses a significant risk to ATMs.
“When FTSI took over servicing our ATMs, we saw an immediate improvement. With the way things are running now, I can’t imagine going back or changing providers.”
Ric Burrow
VP of Information Technology
“They respond promptly when we need them, but more importantly they perform preventative maintenance to minimize any down time, so we don’t have to call them. We look at them as a true partner and continue to expand the relationship to include more of their service offerings.”
George Reeves
Chief Deposit & Technology Officer
“With custom ATM screens, FTSI provides us with a great opportunity to educate our members and potential members with current promotions and updates–without compromising our creative design and brand. The overall process is fast, easy and user-friendly. The screens are vivid and colorful. Thanks FTSI.”
Jo Ann Mistich
AVP of Electronic Services, Caltech Employees Federal Credit Union
“The difference between FTSI and our previous provider has been night and day. The staff that handles our account is knowledgeable, kind and timely. They’ve gone above and beyond on several instances where I truly didn’t expect it. The level of service and integrity of the staff is above reproach, and the results are dramatic. Our ATM’s now have over a 99.8% uptime.”
Robert Piccini
Assistant Vice President & Manager Bankcard Operations, Citizens Business Bank
“FTSI’s expertise and service model are renowned within the credit union industry, which made selecting FTSI a clear choice. We’ll now experience the convenience of getting everything we need from one provider and exceptional customer service.”
Jeannie Sugaoka
Technology CU Vice President of Support Services, Technology Credit Union
“Our relationship with FTSI has been long and rewarding. FTSI is the rare vendor who not only works to keep up with trends and technology, but also works to get ahead of them. With FTSI I can trust that I’ll always have current and relevant information to help guide my business.”
Devin Baker
Project Manager of Interactive Banking, Meriwest Credit Union
