As the world practices social distancing and prepares for business post-COVID-19, there is an immediate need to find creative ways to meet consumer needs. With smart lockers being widely used by digital-savvy shoppers, consumers are looking for the same experience when it comes to banking. Learn how smart lockers can enable contactless contact delivery at the branch, offer flexible pick up time after hours, and create a safe environment for your customers and members.
As the COVID-19 crisis continues to unfold, financial institutions have been tested to quickly adapt to the “social distancing” norm by providing banking services via self-service and remote channels and putting proper distance measures in place to keep their employees, members and customers safe. FTSI is here to provide assistance through this uncertain time and help financial institutions address consumer service needs and plan for the months ahead.
Charlotte Nemec, President/CEO of Canopy Credit Union, demonstrates how the innovation of Interactive Tellers can transform transaction service in your branch. By combining the digital world with physical tellers, Interactive Tellers can transform your teller services with the future of technology. Improve efficiency and extend teller service hours all while maintain the human connection of customer service.
What Customers Are Saying About Us
“I would like to share with you that the services we are receiving from FTSI has been phenomenal. The most important thing for us, which we were not getting from previous managed services, is to have a partner who is proactively making sure the uptime of our fleet is at maximum and that issues are being reported and resolved before we has to intervene. Thanks again to the entire FTSI team and call center!”