With over 24 years of industry experience, FTSI knows ATMs. Self-service technology is constantly evolving, and so should your fleet. With low downtimes and attention to detail, your customers experience seamless transactions and updated, working machines.When FTSI manages your ATMs, you will experience:
Consistent innovation and timely updates to your fleet’s software
Ensured operational excellence of each ATM
Experience the highest uptimes in the industry with remote resolutions; Fast dispatch of engineers to your site when needed
Management and deployment of software updates to ensure compliance and mitigate risk
A Customizable ATM Outsourcing Solution
A custom turn-key model based on your specific needs
Keep Your Brand
Surrounds, toppers, backlit signage, to custom on screen branding and advertising to enhance your brand at the ATM channel.
Standards & Compliance
FTSI will ensure your ATMs are kept to the highest level of standards and compliance.
FTSI’s software management solution pairs software upgrades with field operations to give you the most up to date software possible.
Parts and Maintenance
Proactive and consistent First and Second-Line Maintenance lets FTSI customers enjoy the highest uptimes in the industry.
From Anti-skimming protection to electronic security, FTSI protects your assets and data from both physical and digital attacks.
FTSI specializes in end-to-end cash management services. Client have the flexibility to mix and match services for each ATM location.
FirstCapital Bank of Texas and FTSI have been partners since 2013. They respond promptly when we need them, but more importantly, they perform preventative maintenance to minimize any downtime, so we don’t have to call them. We look at them as true partners and continue to expand the relationship to include more of their service offerings.
I would like to share with you that the services we are receiving from FTSI has been phenomenal. The most important thing for us, which we were not getting from previous managed services, is to have a partner who is proactively making sure the uptime of our fleet is at maximum and that issues are being reported and resolved before we have to intervene. Thanks again to the entire FTSI team and call center!
When FTSI took over servicing our ATMs, we saw an immediate improvement. With the way things are running now, I can’t imagine going back or changing providers.
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