Appointment Management

Delivering seamless, contactless experiences

Each impression counts. Create extraordinary experiences with an intuitive appointment scheduling and check-in solution.

Our solution allows for easy implementation for in-person locations, call centers, or hybrid environments. Features like online appointment scheduling, self check-in, employee calendar integration, and automated reporting all work together to enhance your relationship management.

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Lightweight. Lightning fast.

A refined appointment and channel management software for your organization

  • Easy Implementation

    Appointment management has never been easier. Onboard new employees at any time in a matter of minutes, across all of your physical locations, call centers, and virtual environments.

  • Automated Reporting

    Support effective manager utilization and oversight by identifying staffing gaps and wait times.

  • Outlook Integration

    Utilize real-time availability of your staff to create a seamless experience for in-person or virtual meetings.

  • Kiosk & Contactless Check-in

    Users can check-in or schedule appointments using a kiosk or personal mobile device. Keep consumers alert about wait times and direct them to appropriate services.

  • Website Widget

    Enable consumer appointment scheduling through your website with a customizable embedded widget.

  • Skills Based Routing

    Automatically assign the right representative based on service needs and calendar availability.

Integrate Appointment Management into Your FinTech Stack

glia

Digital customer service for financial institutions.

id-go

Passwordless identity authentication service.
  • In my experience FTSI has not occupied the role of a traditional vendor, they have been a trusted advisor during our branch transformation journey from its conception to implementation and beyond. We did not just purchase a product from them, we formed a partnership with a trusted advisor. The people at FTSI are what make the difference, it has been a pleasure to work with the FTSI team, from the executive level, the project managers, the sales team, and the service techs in the field.

    Gulf Coast Educators FCU logo
    Gulf Coast Educators Federal Credit Union Taylor Hebert, Chief Experience Officer
  • When you partner with a vendor and you have trust, you can build amazing things. So first and foremost we trust FTSI. It’s not just a one-on-one conversation between us and FTSI that always ends up in improved product and services or even new products and services, but they are really a broker of relationships between us and their other clients as well which allows truly the most creative people that I know to get in one room together and build creative solutions and do awesome things.

    Texas Tech Credit Union
    Texas Tech Credit Union Chris Hutson, CEO
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